Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order and in connection with other activities, services, features or resources we make available on our websites. Users may be asked for, as appropriate, name, email address, mailing address and payment information.

Users may, however, visit our site anonymously.

We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities, such as placing orders.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of device and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


When registering on Essential Creams, you may manually opt in to receiving newsletters from Essential Creams with regards to new items, special offers etc. You will never be automatically added to receiving newsletter.

If you have received one of our newsletters and would like to unsubscribe, at the bottom of the email there will be a link allowing you to unsubscribe from receiving our newsletters.

How we use collected information

Essential Creams collects and uses Users personal information for the following purposes:

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site. See the “Newsletters” section for more details.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

If you would like to see the details of which we have stored for you, you can login to your account via the My Account page.

If you would like to have your account, address and contact details removed, please contact us using the Contact page. When filling out the form please verify who you are by including your address details and contact details. Once we have verified who you are, we will then remove your account and details as requested.

As per the requirements to comply with the GDPR, if/when a data breach has occurred, an email will be sent to all affected users informing them that a data breach has occurred.

No sensitive data is recorded and stored for use of this site.

Payment details are handled by the third party payment providers Stripe and PayPal which users can use to pay for orders/goods via the Essential Creams website. For added protection of your data passing to the third party payment providers, the Essential Creams website is secured via HTTPS (Secure Sockets Layer / SSL), making it substantially more secure from hacking, security breaches etc.

Changes to this privacy policy

Essential Creams has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Essential Creams

[Update – 27-03-2018] : Updated the privacy policy to comply with the changes required for the GDPR.